Privacy Policy

Privacy Policy

1. Introduction

Matrezan values the privacy of its users and is committed to protecting the personal data collected. This Privacy Policy explains how we collect, use, store and share your personal information.

2. Data Collection

We collect personal data when you fill out forms on our website, make purchases or interact with us in other ways. The types of data collected may include, but are not limited to:

• Name
• Email address
• Telephone
• Address
• Payment Information

3. Use of Data

The collected data is used to:

• Process and manage your purchases
• Improve our services and products
• Send updates and promotional offers
• Carry out satisfaction surveys and market studies
• Provide personalized service tailored to your needs

4. Data Sharing

The personal data provided may and will be shared with partners, commercial representatives and partner stores to ensure adequate service for each registration. These partners are committed to using your information in accordance with this Privacy Policy and in compliance with the General Data Protection Law (LGPD).

5. Data Storage and Security

We adopt appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, it is important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Rights of Data Subjects

In compliance with the LGPD, you have the right to:

• Confirm the existence of processing of your data
• Access your personal data
• Correct incomplete, inaccurate or outdated data
• Request the anonymization, blocking or deletion of unnecessary, excessive or processed data that does not comply with the LGPD
• Request portability of your data
• Request the deletion of personal data processed with your consent
• Obtain information about the public and private entities with which we share your data
• Revoke consent, when applicable

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience on our website, personalize content and ads, and analyze website traffic. You can set your browser to refuse cookies, but this may affect the functionality of the site.

8. Automatic Data Processing

We use automatic processing to provide personalized product and service recommendations. This processing is based on the information you provide to us and your interaction history with our website.

9. International Data Transfer

Your personal data may be transferred and stored on servers located outside Brazil. We ensure that this transfer complies with the LGPD and that all necessary measures to protect your data are adopted.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices. Changes will be published on our website and, where appropriate, we will notify you by email.

11. Contact

If you have questions about this Privacy Policy or our data processing practices, please contact us:

Email: contato@matrezan.com.br

12. Applicable Legislation

This Privacy Policy is governed and interpreted in accordance with the laws of the Federative Republic of Brazil, in particular the General Law for the Protection of Personal Data (Law No. 13,709/2018).